At Outwear KSA, we understand that sometimes things don’t work out as planned, and returning a product should be as simple and hassle-free as possible. That’s why we’ve designed a straightforward return process with easy options to make your experience convenient and stress-free.
Online Return Request
You can easily initiate a return from the comfort of your home through our website. Here’s how:
- Log into your account on the Outwear KSA website.
- Go to the “Order History” section and select the item(s) you wish to return.
- Follow the easy prompts to generate your return label.
- Pack your product securely, attach the return label, and send it back to us via the provided courier service.
- Once we receive your return, we’ll process your refund or exchange.
Return Conditions:
To make sure your return is processed quickly, please ensure that:
- The product is unused and in its original condition.
- The product must be returned within 14 days from the purchase date.
- All original packaging, labels, and tags are intact.